We use a strict three-tier screening system. First, every Qarer undergoes psychometric and competency screening developed by UTM. Second, their profiles are verified through MyDigital ID e-KYC integration to guarantee their official identity. Finally, they undergo a professional background check to ensure you only receive services from individuals with integrity.

Safety is our top priority. MyQare provides automatic insurance coverage for every session through our partners, Senang.io and Takaful. Additionally, our platform features an in-app emergency button that connects directly to emergency services like 999. This is supported by emergency protocols that ensure your health information (if provided) can be quickly accessed by authorities or medical responders if needed

Yes, our platform is designed for maximum flexibility. You can filter caregivers based on location, availability, and expertise. If you need a replacement for any reason, our system allows you to quickly find a qualified substitute through our verified profiles